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Course Description

The Salesforce economy will create more than $1 trillion in new revenue and 4.2 million jobs between 2019 and 2024. Developed in partnership with Trailhead — Salesforce's official learning platform — this certificate aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This certificate is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. Through four courses, you will learn the fundamentals of CRM, how to manage leads in Salesforce, how to manage opportunities in Salesforce, how to use Salesforce to ensure customer success, and how to effectively leverage Salesforce data through reports and dashboards.

Applies Towards the Following Certificates

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Enroll Now - Select a section to enroll in

Section Title
Certificate-Salesforce Sales Operations
Language of Delivery
English
Section Schedule
Date and Time TBA
Course Fee(s)
Course Fee non-credit $294.00
Drop Request Deadline
TBD
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